An affordable home based business printer capable of printing, copying, and scanning 11"x17" black & white as well as color documents. The only thing so far is it would be nice to be able to scan 11"x17" documents using the ADF (automatic document feeder). This unit limits ADF to maximum size of 8 1/2" x 14" document size. However, the copier surface of the printer provides for copying and scanning up to 11"x17" documents, a page at a time. Otherwise great prints, very easy set up, was printing, scanning, and faxing within just a few minutes after unboxing the unit. Mobile printing was a breeze using iPhone, iPad, and Android smartphone and tablets. Another really nice feature is this printer has two (2) paper trays. Tray 1: 3 x 5 to 11.7 x 17 in; Tray 2: 8.5 x 11 to 11.7 x 17 in. NOTE - PRODUCT DESCRIPTION ERROR: The product description for this printer on Amazon states to use 932 and 933 print cartridges. The unit comes with 952 and 953 print cartridges and HP's website states to use 952 and 953 print cartridges. So when you buy extra print cartridges be sure to buy the 952 and 953. I recommend the 952XL and 953XL for extended printing (the XL print cartridges are larger than the regular 952 and 953 cartridges and hold more ink).
I've been through a lot of printers in the past couple years. Seems like it's so difficult to find a good one these days. After 3 or 4 failed EPSON printers, I tried this one. It works better than what i've been using lately. The ink is very expensive. My biggest problem with it is it has a tendency to grab more than one page and paper jam a lot. I'd say probably 2 or 3 times every 8 hour work day. I'd consider that too often.
Will update review later. Just set up and used a couple of days. Wow. This is a smart functional tool. I say buy it and buy insurance. This is a performance tool of the future. It has its own email address. You attach a document and email it, the printer wakes up and prints the doc in seconds. You could be in China using your phone or Kindle to send the email. The scanning features are top notch. You can ask Alexa to send an email. There is a lot of functionality for a small price. Setup takes less than 20 minutes. You don't have to know how to set it up. The printer knows how to set its self up. Hewlett Packard has a 3 year plan for 50 bucks. They really do sent you a new next day printer if your printer breaks.
I'm (re)writing this review in the hope that it may help some of the folks out there who have struggled with the "Printer is offline" error message in Windows without much success. One post I ran across in an online support group said he had tried three different 7740 units and all gave the same error message and that HP tech support was useless. I'm sure that's probably true. I struggled with the same issue after a new wireless installation and it came close to driving me nuts. I seriously thought about sending the printer back, but the fact that the online poster had tried three different units gave me pause. The likelihood of three identical machines all being hardware defective in the same exact way is pretty darn small.
If you're lucky, the problem may be as simple as unchecking the "Use printer offline" box. Go to "Control Panel," "Devices and Printers," right click the HP 7740, click "See what's printing," then click "Printers" at the top of the next window and uncheck "Use Printer Offline." But if you're unlucky, like I was, "Use Printer Offline" won't be checked anyway. Don't panic. While I offer no guarantees that what I've written below will help and take no responsibility for any damage you may do to your setup trying to follow my advice, it may again be helpful for some people's situations, even for folks with a different printer.
Let’s think about what “Printer Offline” really means. As many have said it doesn’t mean the printer is “off” or won’t print a test page from the control screen. What it means is that Windows can’t find it.
There are at least two possible reasons for this. One is that you have a driver conflict with a different printer. You may not even think you have another printer installed, but because of how Windows operates you may.
Another cause may be that Windows can’t find your printer where it thinks it should be because of how your router is assigning your printer’s wireless (IP) address. I suspect this is an even more common problem but has a fairly straightforward though involved solution.
The LEAST likely cause is a hardware defect. As the example above shows, the likelihood that three identical units are all defective in the same way is practically nil. It is almost always a problem with Windows “finding” the printer, that is to say, software communication issues, not with the printer itself.
OK – apologies for the length of this in advance.
In the case of a driver conflict – which I had, unbeknownst to me – I found the conflict when I right clicked on "Printer Properties" in "Devices and Printers (in Control Panel)," and then clicked the "Ports" tab. There to my surprise was an HP driver installed for the HP Envy, even though I'd never had the Envy connected to this computer. (It was left over from cloning the boot drive from another OS.) The 7740 was listed as the default printer, but the Envy driver had the TCP/IP port and was “online.” The Envy seemed to be confusing the OS into thinking that the Envy should be online and the 7740 shouldn't be.
The immediate solution there was to delete ALL the printer drivers (including the 7740) from the machine. (You can't delete MS XPS or Adobe PDF but that's OK.) You can try just deleting every printer listed in "Devices and Printers" by right clicking them and choosing "Remove Device," but you may need to use an uninstall program or go into the Windows Registry - which is NOT for novices. (Basically DON'T if you don't know exactly what you're doing and aren't prepared to reinstall your whole OS. Fair warning!) Deleting drivers isn't always easy, but again, the error message is probably not caused by a problem with the 7740 hardware itself. As other sites describe, I then manually reset the 7740 unit by unplugging it while it was still powered on, waiting 60 seconds, and plugging it in again. It powered on automatically.
Once I did that, I reinstalled the 7740 drivers MANUALLY in "Devices and Printers" using the "Add Printer" button. (It's usually the best way to do a wireless printer install anyway.) The OS found the 7740 using the TCP/IP port (the TCP/IP connection - always best), and it all worked fine – for a time.
That’s when I discovered the second likely cause for the “Printer Offline” error message. Even though I no longer had driver conflicts, Windows still often lost track of the wireless address (the IP address) of the 7740. Why would Windows do that? Let me explain.
Modern routers assign IP addresses to any device that connects to your wireless network automatically by a protocol called DCHP. Before DCHP, routers assigned addresses the way you get a social security number: each person gets her own unique number and no one else has it. Good enough. But because there can be so many devices connected to a home network, and also because as devices turn off and on they disconnect from and then reconnect to the network, DCHP will REUSE addresses from a disconnected device for a NEW device that connects (or an old device that reconnects), even if a device that reconnects had a different address before. Or it may get an entirely new address. Whatever. This means that when your printer “goes to sleep” to save energy and thus disconnects from the network, when you go to wake it up to print something later, the DCHP router will give it a DIFFERENT IP address from the one it first had, but Windows, bless it, will still try to find the printer at its old IP address. And if it can’t, which it often can’t, Windows will conclude that your printer is “offline” and refuse your new print job. It’s the equivalent of the Post Office “Moved. No Forwarding Address.” (DCHP is fine for most devices but for whatever reason doesn’t play well with many printers.)
Again, this isn’t the printer’s fault, though it is to some degree the manufacturer’s fault, since they don’t tell you how hard it can be to make a solid wifi connection for a printer to a network. “Just put your install CD in your CD drive and…” Yeah no.
So how to fix? Well it can be intense but it’s been working for me for several days now, fingers crossed.
First, go to your router’s admin program. It will have an address like 192.168.0.1 (Read the router manual.) Type the address into your browser (the periods are important). You’ll need the userid and password for the router, something like “admin” “admin1” depending on model. Check the manual.
Go into your router IP address settings – maybe on a tab like "LAN settings" (manual will show). This tab will show the router’s starting IP address setting – the numerically lowest address the router will assign to a device – and the highest IP address setting – the highest numerical address a router will assign. These will typically be something like 192.168.0.2 and 192.168.0.255. See photo.
Change the last three digits for the highest setting to any lower number – for simplicity’s sake say 250.
Apply the change. Leave the router admin window open for now.
Go to your printer’s settings screen on the 7740 and locate the printer IP address, again something like 192.168.0.xxx. Type that into a new window in your browser too.
You’ll then get the 7740 internal settings screen in your browser window. Go to Networking, Wireless, and IPv4 addresses. Deselect “Automatic IP” or “DCHP” and select “Manual IP.” In the actual address space type in the first three segments of the numerical sequence you typed above, and then “251 (or 252 or 3 or 4)” for the last segment. See photo. Hit Apply/Save. Also, on the “Network” tab choose “Network Protocols.” “Check IPV4 Only” and “Apply.”
Ok. A few more steps. Go back to your router window to the LAN settings page. If you’re lucky, your router will have a setting that lets you MANUALLY assign an IP address to a device. See photo. (Can’t help you here if you’re not.) Get your MAC address for your printer from the printer settings “General Summary” page. See photo. Type that address into the “New Device” or whatever space on your router manual assignment page. The IP address should come up automatically. See photo. Exit your router setup.
Go back to your 7740 settings. Go to “Network” “Advanced Settings” “Microsoft Web Services.” Uncheck everything. See photo.
Go back to HP 7740 in “Devices and Printers” and delete it by right clicking “Remove device.”
Next go to “Add Printer” on the “Devices and Printer” page on the upper bar, and choose “Add network printer.” The wizard will search and should find the 7740 at the IP address you just assigned it, 192.168.0.251 or you can enter it manually. (Remember, use the first three segments that your printer settings panel says, not this example.)
Go with “Use the current driver” or you may need to select the manufacturer and then the specific printer. No worries.
When you get to “Print Test Page,” click it. Your page should print, your printer now has a PERMANENT IP address so Windows should never lose track of it again and thus should never say it is “Offline.”
The reason this is so involved is why printer manufacturers don’t want to tell you to do all this to install a wifi printer. And in many cases they don’t need to. But in other cases they do.
This is also called “setting a static IP address.” There are simpler procedures on the web but they didn’t work for me. “Howtogeek.com” and “linerarthoughts.co.uk” are the main sources if you run into difficulties. Again, when so many people are having the same problem it usually isn’t the hardware. Hope this helps. Please comment if you find mistakes. Best of luck!
My husband is a builder and he asked me to find a printer with wide format for printing building plans on 11x17 paper, scanning and copying. After reviewing the reviews, I noticed mostly favorable reviews for the 7740; however, many reviewers complained about the difficulty installing it and the frustration with HP support. So I paid the extra $81 (through Amazon) for a technician to come over to install it for us. Khari Williams from Tech = Tech came over and installed the printer on 3 laptops and wireless for iPhones. My husband said it would have taken him hours to figure it out. Khari was done within an hour. It works perfectly. It's an amazing printer.
Feature Product
- Main functions of this all-in-one wide-format printer: copy, scan, fax, wide-format printing up to 11x17 inches, wireless printing, AirPrint, 2-sided duplex printing, color touchscreen, automatic document feeder, and more
- Mobile printing: print from anywhere using your smartphone with the free HP ePrint app, print from your iPhone with AirPrint, send jobs from your devices to any company printer using Google Cloud Print, print without a network using Wi-Fi Direct printing
- Up to 50% less cost per page than color lasers with fast print speeds up to 22 pages per minute black. Support high-volume office printing with a paper input capacity of up to 500 sheets with two 250-sheet paper trays
- Print, scan, and copy in standout color on a variety of paper sizes from letter to 11x17 inches. Tap and swipe the 2.65-inch color touchscreen, easily manage print, scan, copy, and fax jobs directly at the printer
- Never shop for ink again: With Amazon Dash Replenishment, your printer tracks your usage and automatically reorders the Original HP 952 ink cartridges you need, only when you need them
- Ideal for professionals in small businesses who need to print high-quality documents and borderless, double-sided marketing materials up to 11x17 inches
- Paper sizes supported: 3x5 to 11.7x17 inches
- One-year limited hardware warranty; 24-hour, 7 days a week Web support
Description
This full-featured wireless all-in-one delivers professional-quality color for up to 50% lower cost per page than lasers. Stay productive and tackle high-volume print jobs with print, fax, scan, and copy versatility. Finish jobs in a snap with an all-in-one printer designed for fast, high-volume performance for the office. Quick two-sided prints and swift fax, scan, and copy speeds keep workgroups productive. Manage tasks easily with touchscreen digital shortcuts. Scan digital files directly to email, network folders, and the cloud with preloaded business apps. Easily print documents, photos, and more from a variety of smartphones and tablets. Help protect information and access to confidential print jobs with HP Jet Advantage Private Print. Processor speed - 1.2 GHz
I was a little concerned from previous reports. Either people loved or hated this printer's print quality. I replaced two older HP printers, an HP 6127 (purchased in 2003) and a wide format HP 9800 primarily due to lack of drivers with the latest version of Windows 10. While I can fault HP for that, having a printer than I purchased in 2003 and expecting current drivers is probably very unrealistic. It's more of a testament to the quality of the printer that it still works great at age 15. Desk space is a premium quantity, so that's the reason for replacing both. New drivers for the 9800 don't support duplex printing, and it doesn't live on the network so is problematic for a home printer.
I've had the printer a few hours, but already see better print quality, and better speed. Printing an 8x10 picture out of the box with default settings saw the reported color bands in the photograph as others reported. It printed the photo in a fast draft mode and doesn't auto recognize the paper loaded. Once you set the paper type after you load the tray, and set your program for best quality, the photo printing exceeds the HP 9800 with no signs of color banding or other printer artifacts. It significantly beats both in picture quality and we are talking by a factor 2 to 3 times better.
As an office printer, the output is sharp and fast. Color printing of charts on plain paper in fast mode shows no banding artifacts. I am happy with my purchase.
HP Smart app worked like a champ from ipad and iphone over wifi with no issues. (I used ethernet port cable to my wifi router to get quick access). I still need to vet the 11x17 quality, but first pass alignment and double sided 8.5x11 text prints look good. Quick tip: the ink cartridges are push to click ONCE, and a second push will release them, so make sure you know which state you are in. Also, I managed getting this out of the box by myself, but recommend getting a second person’s help to avoid back strain and risk to the product / furniture.
UPDATED 4/4:
27 pages dual sided (14 pages effective) took one min to spool over wifi, 4 min total.
5.94 MB spool size
Single sided took 2:48 including spool time. If you remove the one minute spool time then this equates to 15ppm. While this is slightly under the 18ppm advertised for color printing, that will vary based on print image density. The resolution used for this document was 600dpi. (document was PDF : Credit Suisse Dec. 17 2018, “Initiating at Underperform, $102 target price for Zimmer Biomet Holdings”). This document has many different font sizes and orientations as well as multi-color charts and graphs with fine resolution. It looked good in both single and dual-sided versions. One thing I did notice on a different document that had solid color headers : the two sides showed slightly different hues of the same reddish-brown color. Odd pages were more brown while even pages were more red. This was repeatable on multiple pages so it appeared to be a function of the print head, not the ink. The effect was very subtle but this could matter to professional documents.
Received a local blue screen error “B85821E0” after scrolling thru a lot of usb pics and jumping around the menus. I had to reinitialize the printer to recover from this. The USB “in use” flicker warning kept blocking the menu bar, which is annoying. In general I’d say the screen is nice but is not large enough to be useful for the level of touch screen swiping, etc. that we are used to on our phones. The response rate is sluggish. It was difficult to tell if this was due the large amount of pics I had on the flash drive or something else, but it was noticeable. I need to explore what else can be done from the screen, but mainly I expect this to only be necessary for scan / copy functions. Fax seems irrelevant if I can email my printer from anywhere :). I didn’t even see a phone cord in the box. There is a sticker on the actual HP box confirming this but that is in contrast to the Amazon “what’s in the box picture”.
This printer usually retails for about $199 at local office supply stores, but is often on sale for $149 here and at some office supply stores near you.
The only wire is (a) the power cable and maybe (b) the telephone cable for the fax function.
Printer can print to or scan most common paper sizes all the way up to Tabloid 11" x 17" paper. Software auto-selects paper size when you print. Tray 1 can also be configured to take envelops. We have two (2) of these at our office: one has envelops and 8 1/2" xx 11" paper, the other has Legal and Tabloid paper. This combination of two inexpensive printers covers all of our printing needs. The tabloid size is convenient for construction and design trades as it gives you the capability to show designs on larger paper sizes without taking up the table space and inconvenient folding and spreading using large 24" x 36" "blue print" sized paper.
Per page print costs (assuming B&W with 5% coverage) is about $0.015 per page; color is under $0.03 per page. This is much less expensive than color laser printers.
Cartridge costs are reasonable and their life span is very good. Cartridges are readily available. Print speed is very fast with high quality. After nearly a year of usage, there's been no issues, no paper jams, malfunctions, etc.
I was torn by reading all the reviews of every printer. Almost every printer had some very bad reviews. I switched from an Epson printer that worked ok for a few months. This printer was easy to set up. It connected to my wireless network without any trouble. I only use the printer to print off 11x17 architectural drawings and some B&W letter invoices. For what I do, the printer works great. Prints fast and so far has no problems.
Print quality is great. Easy set up. I love the wireless printing and scanning. Overall it is a great printer.
One thing to note that was not made clear to me in any of the many many reviews I read... Both trays fit 8.5x11 paper and up to 11x17. However, the only way you can fit 11x17 is by expanding the tray, which means the tray stays open when you have 11x17 paper in it (see photos). It has a little cover for the section that sticks out, but dust will still get in through some of the openings.
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