I have been living in fear that my new 2018 12.9 inch iPad Pro would come crashing to the ground and be destroyed. The case finally arrived an hour ago and I am thrilled and breathing a big sigh of relief. The design is beautiful and functional, and the storage of the active charging Apple Pencil 2 is also very well thought out.
The only issue I have is a temporary one - the Model T problem. You can get it in any color you want - as long as it is black. I am sure this will be remedied soon. I would have preferred a different color, but getting it protected was a much higher priority for me.
Updated 1/29/2019: Summary all issues with charging the pencil fixed. Thanks Zugu!
Zugu's owner reached out to me after reading my review below. He promised that they were working to fix the issue and that they'd ship out the redesigned case in a few weeks.
True to his word, I just received the new case and it works perfectly. I'd buy their products again, just based on this level of customer service alone. The fact they they made an awesome Ipad case is just icing on the cake at this point.
Should be 10 stars; can't say enough good things about the product or the company!
Updated 1/2/2019: Taking it down to 3 stars. I'm now seeing why people were saying that the pencil isn't charging. Sometimes it does and other times it doesn't. Hopefully Zugu is reading this. If they can fix this issue, I would gladly take it back to a 5 because, except for this problem, it's still an excellent case. I do have a hypothesis as to why this might be happening. Obviously, it could be the case material and/or wall thickness interfering with the charging field, but I think I also see a possible alignment issue. I haven't had time to really test this hypothesis, but it looks like the pencil has room to ride up if it isn't firmly seated to the right.
I'll explain. Looking at the pencil, in the charging position with the pencil tip pointing left, the case/ipad in landscape orientation, etc. I noticed that the pencil can be pushed left and thus can ride up the case's slope. This creates a small gap between the pencil and the case wall. I think this may be causing the inconsistency. I doubt that people are accidentally pushing on the pencil. I think the problem may just be that the pencil does not get seated properly in the first place. The Ipad's magnet is so strong that the pencil can attach to the case and still sit too far to the left. Just a hypothesis, but it could be worth looking into. Hopefully, it is just the easier issue of material thickness and hopefully, Zugu fixes it because I really like this case.
The wait for this case was worth it. It's well-designed in every way. I'm a mechanical engineer with a low tolerance for poorly-designed products. These guys did it right. The pencil gets recognized and charges just fine as far as I can tell. (I don't know what the other reviewers are talking about; if this changes, I'll make an update to this review) The fit and finish are fantastic. The adjustable angles feel very solid with the magnetic assist. The holes and button extensions align perfectly and have great tactile feedback. Get it. I don't think you'll have any regrets. I think some of the other reviewers are being super nit-picky. I would rate this case over 5 stars if I could.
To make it short. It’s better then what the picture shows. Hard case with a leather like feel to it. Magnets are strong. Stays closed when I want it. Nice and slim. Fits like a glove. Looks very classic. Best case by far. Only one thing that I have a problem with. Fingerprints! When you touch the case it leaves fingerprints. Kinda annoying. But a nice soft damp rag takes them right off. Looks new again. I don’t see it as a big deal. I mean cleaning the screen with a damp rag take the fingerprints off the screen better then a dry one. Despite that it’s worth the price and I already recommended this case to friends and family.
Purchased on December 1st and waited 4 weeks to receive it but it was so worth the wait... After fairly extensive research I decided to purchase this ZUGU Muse case for my $1,500 investment. After reading some of the reviews recently posted here on Amazon I was concerned that my Apple Pencil wouldn’t charge but I’ve had zero issues with that. The first thing I did after putting my iPad in the case was to check if the Apple Pencil would charge. I checked it 10 times straight without pressing it into place and every single time it charged fine. I then checked all of the cut outs for the speakers, volume controls and power button etc., they all lined up and fit perfectly. The next test was to see how the magnetic stand worked with the 10 viewing angles and all of those worked flawlessly as well, rock solid in whatever position you place the stand in. Great job ZUGU... so happy with this purchase!!
I went through 5 different cases for my new iPad and this was hands down the best case available in the market.
I start the day reading news articles in bed on my iPad and I also carry my iPad around everywhere for work, watching movies and reading books (Kindle). The problem with the smart cover, tri-fold type of covers is that it stands up well on desks but not so on sofas and beds. It tends to tip forward and makes it difficult to use.
This is where the Zugu comes in. The magnet will lock in and you can set at angles where the iPad is almost impossible to tip over. It's not ultra slim, but it's also not hefty.
My Apple pencil charges quickly without issues as some reviewers have expressed frustrations. In reading some of the newer reviews, it appears that Zugu has fixed this problem.
I'm giving this my 5 star endorsement but if I had to nitpick on one thing, it would be the looseness of the rubber material gripping the iPad. It makes it somewhat difficult to pick up the iPad when the cover is flipped to the back. Other than that, I love this case.
Feature Product
- NEW! Wireless Apple Pencil Charging Compatible
- MOST POPULAR! Adjustable Magnetic Stand With 10 Angles
- Rugged Bumper TPU + PC Shell for 360 5FT Drop Protection
- Sleep Wake Function & Convenient Long Elastic Apple Pencil Pocket
- 1 Year Warranty - Made for 2018 iPad Pro 12.9 inch (Gen 3) (NEW MODEL)
Description
The new Apple Pencil will be able to charge wirelessly on the top side of the case, then store it in the back protective elastic pocket.
WE HAVE OBSESSED OVER IPAD CASES SINCE 2010
Some companies make super thin cases with not much drop protection, some companies make cases that are so bulky and protective you could throw them off mount Everest.
We just make a case customers want, a case with a super functional stand, a case that is thin but still protective enough to withstand 5ft drops onto cement & a case that looks as good as it functions.
The Muse Case for 2018 Apple iPad Pro 12.9 inch 3rd Generation
FEATURES
NEW! Wireless Apple Pencil 2 Charging Compatible
MOST POPULAR! Adjustable Magnetic Stand With 10 Angles
Convenient Long Elastic Apple Pencil Pocket
Rugged Bumper TPU + PC Shell for 360 5FT Drop Protection
Soft Microfiber Interior With Light Internal Fiberglass
Sleep & Wake Function
1-Year Warranty
I was lucky enough to receive the new Ipad Pro for Xmas. After reading all the reviews on protective covers here on Amazon I decided to bite the bullet and pay for the extra spendy Zugu case. The case was shipped to me in a padded envelope and was encased in a nicely sealed protective box. The first thing I noticed is that the case is really nicely made. The design of it is quite sleek and the case is sturdier and heavier than I expected. The stand option gives you many slots as to what angle you may want the screen to be set at. And there's a nice snazzy place to put your pen. I'm extremely pleased with my purchase. My only suggestion is to get a screen protector too so you can be extra extra safe in protecting your Ipad. Good job, Zugu guy!
Love this case.
-Nice and trim footprint that provides protection without adding too much volume.
-Magnet-stand works great to provide a VERY solid base at multiple angles.
-Apple pencil charges seamlessly.
-Faux leather looks professional and seems like it will hold up over time. Stitching is spot-on also.
-iPad installs nicely: Cutouts matched precisely, and buttons remained very tactile.
-I like that the branding is blacked out. And Zugu as far as I can tell cares about their product and customers.
A few additional thoughts…
-Case is mildly bothersome using iPad in portrait mode as you lose uniformity in your grip area. You’re holding the pencil cavity with one hand and the satin backflap (k, that sounds weird) with your other. Hard to explain – let’s just say it’s not very comfortable to use in portrait mode.
-Wish there was a more expensive version of this with real leather/better silicone.
This case is amazing, and it’s everything I’ve been looking for in a case. The magnets are strong. It can hold onto the fridge without sliding. The flaps stay wherever you put them (closed or in a propped position). The apple pencil charges perfectly, and I love that there’s a pocket so the pencil isn’t always being charged. Great job Tim and the team!! This case is perfect!!!
This is the only case you need to protect your investment. The magnetic adjustment is unmatched and the case is sturdy. All edges of the iPad are protected. If you drop it you can be confident your iPad will not be damaged.
Super super super HAPPY with this purchase! It’s better quality than I expected. The magnet is super strong and literally I stuck it to our fridge. & its compatible with the Apple Pencil and charges it! Couldn’t be happier! I highly recommend this to all iPad Pro users.
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