HyperX Cloud II Gaming Headset for PC & PS4 - Red (KHX-HSCP-RD)
I’ve had these about a week, and have used them for about 16 hours for gaming and a couple hours of music listening. If something significant worth noting comes up later I will add to this review.
Background
I am an audiophile, I am old, and so my hearing is not what it used to be. However, I have always had a very high-end stereo system and generally the highest quality headphones. I am also A PC gamer.
Fit and quality
They are extremely comfortable: they fit snugly, but are not tight. If you wear glasses, you will barely notice the temple pieces, if at all. The leather pads are soft and conform around your ears well including isolating you from any ambient sounds in your home. There is also an extra set of foam pads to replace the leather pads. You can install these if you want something even softer.
I have a slightly larger head. I wear a 7-1/4 hat size, and with a baseball cap I am usually in the last one or two adjustment holes. The phones will not fall off when you tip your head back or forward. Generally, they (feel) very light on your head, and after three or four hours of gaming, your ears are not all sweaty and hot. They breathe well, so moisture doesn’t collect. I live in Hawaii, so I am a good test case for that.
The material used is high quality stuff. Anodized steel, leather pads for ears and headband, and a hard plastic shell form the ear cups. Attachment points are solid to the ear cups. The only thing I might ding the design for is the wiring to the ear cups. While it is solidly fastened, it is possible to accidently hook one of the wires and perhaps damage the connection. Of course this would be a remote circumstance. My wife likes them as well, because the oval shape of the cups allows room for her earrings. For you dudes that have large ears or wear earrings, especially those big suckers, you may be out of luck.
Sound
They sound great, and with the isolation you can hear everything the soundtrack has to offer. There is a simple instruction you should follow for set up for a PC. Go into control panel into your sound app and set up for 7.1 that is included in the box. As far as “Virtual Sound” I can’t tell the difference between that and what stereo offers. During gaming I can hear things to the left, right, and center. For music, stereo placement is good and music with a good mix will place instruments where they might be on stage. Classical music: of course violins are on the left and brass on the right.
Miscellaneous
This company offers a 2 year warranty, and this by itself show that the company is pretty confident about the quality. If there were a lot of problems with this product they’d lose money on a two year warranty.
Packaging is top notch, beautiful, well designed and is another clue that you are getting something pretty good. The box is built like Fort Knox and all the doo-dads are packed firmly away in foam. You get a ditty bag for traveling, and adaptors for PC, Mac, and gaming consoles, including controllers.
The wire is cloth covered and avoids tangling. I used ear-buds previously and those things always got tangled and fell out of my ears, or loosened. The cord is plenty long enough and the volume control for the mic and headphones is handy. The in-line control also has a Mic-mute switch, too.
All things considered, this is a 5 star piece of equipment in all respects. I did NOT get any perks or incentives to write this review.
This review has broken my long standing "I never write reviews" stance. I purchased this headset in June of 2016. The performance has been great, sound, microphone, my personal favorite is the stitched covering..a nice touch. Nevertheless, this review is about the customer service I received when the USB connector broke. First, I tried the online customer service option. The representative (who's name I did not get) was quick to confirm that this product has a 2 year warranty and my issue was in fact covered. Sweet! I typically get screwed over in these situations, so I was not expecting that. They had to transfer my online chat to tech support to create a case for me, OK no problem...But, that wasn't a positive experience as I kept getting kicked lower in the queue. So, I decided to just call customer service...on Friday...after 5..the week before Thanksgiving. (They are only Monday-Friday until 6pm) I get Eric and I tell him the whole story. First thing this guy says? "Don't worry, we'll take care of you." Eric asks for some personal info and says that I'll receive another email in the next couple of business days. I had a couple of questions and he was really cool about answering them. The following Monday I have a couple of thoroughly explained e-mails from Stephanie. One is a pre-paid return label and the replacement was being sent out separately. I returned the damaged part on Wednesday, my replacement arrived on Black Friday. The ABSOLUTE best customer service I have received for any product! So, if the price tag is an issue for you, consider the warranty and the great replacement process.
So, not so funny story: Someone in the apartment unit above us got STABBED. According to the cop who interviewed us, the attacker rang the upstairs doorbell, and when the guy answered the attacker forced his way in and stabbed the guy. You want to know what scary part is? I didn't hear a thing, thanks to my amazing HyperX Cloud 2 headphones. I got them on Amazon for $99.99 (free shipping). These things work as advertised! Probably the best noise cancelling headphones I've ever owned. 10/10 would buy again.
I bought these as a replacement for my old Logitech G430s. They were getting old and they were hurting my head to wear for longer than 2 hours at a time. These Cloud IIs have been amazing so far. They are super comfortable and the sound quality is great for what I use it for (gaming, discord chat with friends).
Pros:
- Comfortable foam sits well on my head
- Can wear for extended periods without headache
- Sound is clear and perfect for hearing 360 degrees
- Mic is very well made and crystal clear (from what my friends tell me) and it WILL NOT pick up stray sounds in the room. If I try to talk through it from further than foot or 2 away, it will not pick up.
- Maybe a con, but I cannot hear much else with these on. They immerse me fully in whatever I'm doing, sometimes to the frustration of my SO.
Cons:
- Cable sometimes gets in my way when I'm trying to move my desk chair around
- Nothing else really that I've had happen so far.
I will be buying another set of these if/when these ever give out on me. Best headset I've ever had.
I have owned many headsets from Logitech, Plantronics and my last 2 were some higher priced Racer Carachias and Kraken Pro and these put all of them to shame. First is the build quality, all top notch materials and construction which will seem to last for a very long time. Second is the comfort, these include 2 different ear cups but I use the default memory foam cups and they are the most comfortable headset I ever tried. Also included is a gorgeous box and carrying pouch. They dont squeeze your head at all and feel like a dream even after hours and hours. The Mic is detachable and is outstanding quality in both construction and sound. Last but not least is the sound quality! these bad boys use a larger than most 54mm drivers that are also unique in that they use the frequency range of 15hz - 20khz that deliver amazing sound. All the cords are long, tough and braided. Now this does come with the standard analog jack but it includes a usb control for volume and mic and is also a soundcard which allows you to activate a virtual 7.1 surround. The surround was not the best BUT if you use the Razer Synapse Virtual 7.1 surround software it becomes unreal! If I activate the razer surround and then the 7.1 button on the headphone cord I can literally pinpoint any enemy in CS:GO, it's outstanding! Every PC magazine and related websites all rate this headset as one of THE BEST you can get, even beating out headsets costing 3x more and I can see (I mean hear) why. Just go read some reviews on these badboys and see how so many praise these. These are worth way more then the crazy low price they sell these out but don't take my word. just do the research.
Feature Product
- USB Audio Sound Card with 7.1 Virtual Surround Sound
- 53mm Drivers Neodymium Magnets. Sound coupling to the ear is circumaural
- Noise Cancelling Microphone via Inline Sound Card. 15-25kKhz Frequency Response
- Echo Cancelling via Inline Sound Card.Ambient noise attenuation:approx. 20 dBa
- Memory foam ear pads with extra set of Velour ear pads and Detachable Microphone
- TeamSpeak Certified - Voice Chat Optimized.Ambient noise attenuation:approx. 20 dBa
- Compatibility - USB 7.1 Connectivity for PC & Mac. Stereo compatible with PS4, Xbox One (Xbox One Stereo Adapter Required, not included)
Description
HyperX Cloud II features a newly designed USB sound card audio control box that amplifies audio and voice for an optimal Hi-Fi gaming experience, so you can hear what you’ve been missing. Open up a world of detail other gamers will never know — the rustle of a camper’s boot, the scuttle in a distant vent. This next-generation headset generates virtual 7.1 surround sound with distance and depth to enhance your gaming, movie or music experience. USB surround sound card works only on PC, Mac, and PS4
This headset will work with the Xbox One with headset adapter from Microsoft.
It is not supported with the Xbox 360 or PS3.
This headphones are the best I ever had, very comfortable, quality is excellent, very good and loud sound quality, high volume for headphones and microphone. I really love them and please, don't pay attention to some customers writing bad reviews, they just complain and complain when they don't like products, in this particular product, quality is the best, at least for me, if they are defective, that doesn't mean headphones are bad.
I really recommend customers to go to YouTube and see videos about this product unboxing it, those YouTube users tell you everything, as such experience, quality, durability, customer service, how to use. If you don't like these headsets or if they are defective, just return them and don't make these product look bad, because they are not at all.
If the adapter 7.1 doesn't work, go to your Windows 7, 8.1 or 10's Control Panel, Sound Properties and set them as a Default, before complaining, make sure you do all the tests possible, most products are just WATER PROOF, not IDIOTS PROOF, without offending.
Most comfortable headset I have used with my glasses and the ONLY ones I can wear all day and not have hurting my ears/head.
It has GREAT sound. It's true that for gaming you hear every little sound. I don't actually use it that much for gaming but when I do it's really nice. My primary use is for transcription. It has as as clear of sound as any transcription specific headphones and the vocals come through as clearly as they could which is vital to this job.
I only have two complaints. In some devices, somehow it doesn't plug in all the way. It plugs in enough that I get the sound in the headphones, but the sound actually still comes out of the device too like it's not registering that some thing is plugged in. I don't think it's the device because this has happened on multiple devices and other headphones don't do that on those same devices.
Also when I was buying this I called their customer service to see if this more expensive one with the usb adapter would add any better quality/clarity of the sound in the context of using it for transcription or if it was ONLY for adding the dolby surround sound. I was told it would add more clarity to my mono channel recordings so I shelled out the dough. After I bought it I called for something else and asked again because I wasn't noticing a difference. Another rep told me the opposite. That it was only for the surround sound (which is useless to me for my purposes). I have compared it with the usb vs the just straight to the headphone jack and there is zero difference since I'm listening to mono audio. That's fine. The sound is clear enough. My issue is more that I spent more based on what the company told me when I didn't need to and the cheaper one would have sufficed.
Pros: Extremely comfortable, reliable, attractive, great build quality, cross platform support, great sound, 7.1 feature, detachable microphone
Cons: Microphone output is quiet but at the same time very sensitive, volume dongle is plastic and can be damaged pretty easily, cord can become annoying and coiled up, no software for PC
Review:
The most comfortable headphones i've ever owned. Can wear these for hours without discomfort! Very sturdy metal frame that adds to the sleek and simplistic style. Cord is a perfect length and very strong but occasionally can be coiled up. Headset works great with my Xbox One and PC. Sound is excellent but slightly deficient in bass. With music or movies, you have to have the headphones pretty loud to notice any bass. The 7.1 feature is alright and mostly seems like a sound level boost. I have never heard any crackling or uneven fading between the headphones.
The microphone on the headset is probably the worst aspect because it's pretty quiet on output, but at the same time pretty sensitive. Took me a long time to adjust the voice activation on Discord to not catch my breathing. In Discord and games people have told me I sound really quiet. The clip on the volume dongle broke along time ago so now I just have the cord sit on my lap which can be annoying. After two years the dongle is starting to split open and i notice this happen mostly when trying to plug the headphones in to it (this hasn't impaired anything). I do wish there was software for the headset.
This is the longest and most reliable headset I have owned. Aside from the cons, I still recommend this headset to anyone to this day.
Nice quality! Feel and sound great! I own a few sets of headphones mainly for gaming and I'm really enjoying these so far. I have been able to use them with my PS4 and PC and really like the compatibility and sound quality I get from these. They are very solid for music as well. I have a set of Lucid Sound LS30s that are pretty awesome too but have had software issues where they freeze up sometimes. Got these as backups but now they have become my primary PC headsets. I cannot overstate how comfortable they are. The faux leather earmuffs feel silky smooth and they come with an extra set of cloth ones if you prefer. I haven't tried those yet. I've heard about the issues with the wiring connections a few people have had so I will update if I experience any of that. I've had them for a couple weeks now and so far so good. I got them for a great price but would have paid more for them anyway after having tried them out.
I bought these on June 14, 2015, I use them on average 15 to 20 hours a week, for PC gaming, Watching video, music and as a phone headset. They have held up wonderfully. The sound is great, granted I am not an audiophile, but sounds fine to me. I can hear everything fine, the mic works nicely and is easily detachable when not needed. The Headphones look almost new, The ear cups have gotten softer and feel great on my ears. I have worn them for as long as four hours with no discomfort. The real only visible wear is to the cord. First to note the cord appears to be good quality. Very thick and sturdy feel to it and covered with a cloth mesh sheath. The cloth shows some slight fraying in places where it has chapped on the desk, etc. But still holding up great. Everything is intact and works as it did day one. I really like these headphones. The cord when hooked up to the USB cord is almost 10 feet long. I guess there is always a chance of getting a lemon, but based on my experiences, unless you have a experts ear, I can't see any reason one would be disappointed with this headset.
0 comments:
Post a Comment