iCarez (Updated Version) [Anti-Glare] Matte Screen Protector for Apple 11-inch iPad Pro 11 2018 [2-Pack] Premium PET Film (Not Glass) Easy to Install (Compatible with Face ID and Apple Pencil)

Giving two stars because I like this brand of anti-glare screen protector and have used them on several of my iPads, however iCarez has made a mistake in their math and the cut out for the Face ID system is incorrect and not wide enough. I find this out after putting my 1st screen protector on. Bubble free and perfect until I tried unlocking my iPad, then it was “camera covered” “camera covered”. I’m sure iCarez will correct this and hopefully send me out some new protectors once they do. If that happens I’ll update my review to 5 stars but in the meantime, be aware, the Face ID cut out is too small and will not allow Face ID to work. I hand cut my second protector just to have something on my iPad for now but it does not look factory at all. Going to reach out to iCarez and hopefully they will fix this.

(Update) Just got my replacement screen protectors today with the correct cut and I love them! Fits great, and has a great texture when drawing with the Apple Pencil ! Thank you iCarez for being so quick to correct the problem and having all around great customer service! Very happy with the new protectors!

I first bought this because I loved the matte screen protector and a friend recommended them to me. I knew that the Face ID wasn't working with the version I first bought which was fine because I didn't use Face ID. I just got the new version in the mail today and I was definitely not expecting that. I give props to the seller for trying to maintain their customer base and brand equity while fixing problems there were brought up. I've tried several matte screen protectors before this brand and this is the best by far. I do a lot of illustrations through Procreate and Affinity Designer so I know what to look for when it comes to heavy drawing on an iPad. It feels so smooth and satisfying when I use my apple pencil. It doesn't leave any marks or scratches from the pencil and I love it! The installation process was precise and organized. I HAVE NEVER PLACED A SCREEN PROTECTOR SO PERFECTLY IN MY LIFE! No bubbles, no lint, no hair, and it was perfectly placed. I couldn't be more proud of myself.

I figured I should update my review for the updated version. I just received the new version of the screen protector and it now supports Face ID! I really appreciate customer service getting back about the updated version and sending out the new versions to customers who had bought the originals which had not supported Face ID. Thank you for correcting the problem so quickly and getting them resent!

As mentioned in the original review the matte feels great and I love the feel of it with the Apple Pencil. I wasn’t liking how the Apple Pencil felt on the glass screen of the iPad, which I use often for drawing. While choosing a matte finish does sacrifice the clarity of the beautiful Retina display, it does feel nice and I like the additional texture it adds. I also love the anti-glare and easy application. Really happy with the quick update and fix as I had heard good things about this brand previously!

--Original Review--
As other reviews have mentioned the cut out for the camera blocks the Face ID making it useless. Only when it was applied. Before taking off the protective films I tested it and it was unlocking fine. As soon as it was actually applied Face ID does not work.

It was pretty easy to apply which was nice. The matte itself was to be expected as well. Not as clear as I had hoped, but not terrible. The texture was nice and I wish the Face ID would work with it. Unfortunately, it’s basically useless unless you cut away at the top which isn’t easy or pretty. Or if you don’t care about Face ID, then I guess this is great.

I was one of those who bought the original version of this product and had trouble with Face ID. Once I figured out what was wrong I gently lifted the screen protector and carefully extended the cutouts. A stop gap solution so I had protection. The screen protector looked funny on top but it worked. Then I carefully used a ruler and razor to cut the second protector and used that instead.

I contacted Amazon to advise of the situation and they refunded me my money. I waited and have ordered the new version. It arrived and I can verify it has been updated. The quality of these protectors are top notch and with the clear instructions and additional stuff in the package, install is very easy. And alignment is super simple if you take your time and follow their directions. Also, I recommending doing this in your bathroom after leaving a hot shower running... it helps get dust out of the air. Yes, you may have some moisture air bubbles if it’s TOO steamy, but those come out super easy.

This is a good company and a good product. Yes, they jumped the gun, but they are making it right for people. Don’t let the early hiccups dissuade you from buying the revised version. It’s perfect.

I’ve managed to purchase iCarez screen protectors for my iPad Pro 9.7,10.5, and now 11in and every time I’m super satisfied. It’s an install which requires patience, but the end product is better than any other I’ve used. The install guide stickers have never lost their stick, which has happened with other brands and results in a guessing game during install, or dust specks under the screen protector. It does cut the “brilliance” of the screen, but I think it looks fantastic regardless.

Apparently their old version for the 11in has issues, but I received the updated version and I have no issues.

Only sad thing is this version didn’t come with amazon prime :(.

Other than that 10/10 would recommend for a friend, and pay me enough I’ll do yours ;)

Also plays well with my case, which my other screen protector did not. Plus no touch issues like my other case either.

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Feature Product

• Hard coated for Scratch Proof (Hardness: 3H-4H),Compatible with Apple iPad Pro 11 (2018 released version) 11"
• Dry Application: Easy to Install and Remove (Bubble-Free / No Residue)
• Anti-Glare Transparency PET Film maximum display resolution for RETINA
• True Touch Sensitivity Paper like with Apple pencil and anti bacterial for an invisible and perfect protection on touch screen
• Perfect cutouts on the front not to interfere with sensors or responsiveness (Compatible with Face ID and Apple pencil ) [Updated Version]

Description

1. Anti-Glare [Matte] Screen Protector Features & Advantages.

-- Premium Japanese PET Film Material.
High Definition Matte material, different from the ordinary matte film with the obvious pixel, enjoy your visual feast.

-- Anti-Glare
To be legible even under the strong sunlight, anti-reflection and anti-UV reducing your eye strain.

-- Sensitive Smooth Gliding
Provide you a natural feel with stylus writing on the screen, is like writing on paper, smooth and responsive.

-- Lotus Leaf Self-clean
Latest Japanese nanotechnology, oleophobic and hydrophobic coating makes smudges and dirt are not easy to stay on the screen protector surface.

-- Easy Application
Bubble-free application, Unique Hinge Install Method With Kits.

-- Eco-friendly Product
Made of environment-friendly materials, application kits can recycle to be used.

2. We Protect you relax.
iCarez commits to making considerate and premium protection for your mobile device, caring so much about your health and happy life. Experienced by over 10 millions users, our product has won a good reputation and recognition. iCarez cares what you care, even more than what you care. It is extending to everyone around the world. Our motivation comes from your satisfaction!

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It totally blocks face id camera. Please make a improved version and send it to those who already bought wrong one.

UPDATED REVIEW
I contacted icarez customer service, and they have sent me an upated version.
This version is now have perfect cutout for camera and face id camera.
Unlike glass protectors, icarez protector don't have any touch sensitivity issues(apple pencil also works perfectly).
It is just perfect except clarity. If you do lots of drawing on your ipad pro, get this one.
icarez protector has matt finish and the surface has smooth texture for drawing.

This updated product is compatible with face recognition. The instructions on how to apply the screen protector were somewhat confusing, but it had a link where you can watch their video on how to apply screen protectors to tablets — icarez.com/install . I didn’t pay attention that this one wasn’t glass, but i was mostly looking for something that feels less slippery when using the Apple Pencil. This screen protector went on really well without any air bubbles. I can’t even tell that it’s on whatsoever. Overall i’m impressed for the price. Disregard any old reviews mentioning that their old product isn’t compatible with Face ID because it is now. I just wanted to write this review because i felt like many others are now irrelevant.

The main reason for buying product was to gain a paper like feel while drawing on the iPad Pro. I used the iPad Pro without case for 2 weeks and was reluctant to use protector because I love the display so much but I couldn’t let the money I spent go to waste. The installation process was a breeeze, the instructions are clear and detailed enough that anyone should be able to apply the screen protector with no issues. The protector dims the display just a bit bit the clarity and crispness is still there. The protector eliminates fingerprints on the screen which I absolutely love. The packaging states anti glare but I havent worked outdoors yet to test that claim. If you are digital artist, I 100% recommend you get protector for the paper like feel feel. The matte protector offers enough friction to make drawing or writing on the iPad an amazing experience. The screen protector is not thick like the glass protectors but it offers enough protection to prevent scratches. If you are looking to eliminate having to clean your screen daily or add a paper like feel while using the Apple Pencil this product is perfect and for great value. 2 protectors are included in the packaging .

I have had several screen protector for my Ipasd air, 10.5 inch ipad pro, and my recent 11 inch Ipad Pro. This is the best screen protector - ever. It completely eliminate the glare on my screen - probably because of the matte-finish.

I can also use my pen and facial recognition works perfectly. I tried to scratch it with my keys and a knife, and there was no scratch whatsoever tho I did not apply too much pressure.

This also seem to be smudge free! I don’t know how durable this is as I just got this today. I suppose time will tell but, in the meantime, this product rock!

I highly recommend this screen protector. Oh, I have had several of those tempered glass protector. They are very durable but they smudge easily it’s so annoying.

I just havr to be careful not to accidentally drop my Ipad with the screen exposed ( it does have a case) as am not sure that the screen protector will protect it from cracking or breaking

I got the first version that blocked Face ID and iCarez responded immediately to replace it with the new version, which works perfectly with Face ID. I’ve been quite happy with the screen protector just doing what it does.

A few days ago, while I was working a booth at a trade show, one of the heavy metal display stands for our trail cameras fell against my iPad screen. The sharp, thick corner made a hole in the screen protector and a scratch below the hole. The white bump in the photo is the crumpled part of the screen protector that was torn. I was so relieved when I got home and replaced the protector yesterday because there was no damage to the screen.

I don’t know whether the screen would have been okay if it hadn’t had a screen protector on it or if it had had a glass screen protector on it, but I know I don’t want to find out. I’ve already ordered another package so I have spares on hand, just in case.