
These Dell Chrome Books are really nice! We got them for our boys ages 13 and 11 for Christmas. They use them for homework and playing games! It’s one game that they really play that they can’t play on this chrome book because it doesn’t have windows. Rowblocks is the name of the game I think! Lol.... about two months after getting the books we noticed that they wouldn’t charge and they could only use them if they were plugged in. We contacted the company and sent them back and two weeks later they sent them out knew books. These are working great! Turns out the both of the books had bad battery packs. Customer service was great and I would definitely buy from them again!
I really needed an upgrade from my old Dell pc and this definitely did the trick. The only problem I had with the product were loose screws in the computer. Fortunately I was able to remove them.
I ordered this unit to replace my daughters 7 year old laptop. She normally only works on line to read articles or research things that interest her. This is lighter than her old laptop and is faster by far as it has a SSD drive in it. if she needs to do anything more she has the google suite of apps to draw from so software is not an issue.
If you only need to do online email, research and do not play online games, then this unit will do the job quietly and quickly! It had a few small blemishes on it but that does not take away from the fact it is a solid unit.
Received my order quickly and in good shape, So far the refurbished unit is running just fine. The outside of the case had a few scratches, Other than that it seems to be in good order and is meeting my needs. I'm finding that the 11" screen may be a little small. So I'm kind of wishing I might've gotten a 12" or 13". But for the price, really can't beat it.
This is a perfect Chromebook for a high school student. It will do the job very well. My refurbished unit was bought from Certified-Technology and it looked brand new and had a battery with a life expectancy of 100%. The cost for a student and the likelihood of damage make the price range for a refurbished product a good deal.
The only drawback to this model is that it is the 2014 model and Google stops auto-updates after 5 years. As a result this device will only get updates for another year while my daughter uses it which is why I knock the star off for the product. This has nothing to do with the seller or Dell but ChromeOS policies.

Feature Product
- 11-inch HD SVA BrightView WLED-backlit 1366 x 768 resolution, MaxxAudio Audio, 16GB SSD drive
- 4GB DDR3 SDRAM, Intel Celeron N2955U Processor
- Multi-format media reader (SD, SDHC, SDXC), 802.11 A/C, Bluetooth 4.0
- 1 x USB 3.0 port, 2 x USB 2.0 port, 1 x HDMI port, 1 x headphone/microphone jack, 3-cell, 36 WHr Li-ion Battery, Chrome OS, Weighs 3.6 lbs, Black Color
Description
Enrich education. Empower students. An 11.6-inch laptop that provides a cost-effective learning solution built with best-in-class durability to withstand every school day.
Lighting Fast Start up
Chromebook 11 is easy to use, boots in seconds and comes with your favorite Google apps.
Full of Safety features
It is built with multiple layers of security to help keep users safe from viruses and malware. In addition, updates happen automatically, for free. You will never need to purchase or install upgrades manually.
Easy Productivity
Offering easy content creation, consumption and collaboration, allowing productivity on email, create and edit documents, edit photos or videos.
Multiple Ways to Connect
WiFi a/b/g/n, Bluetooth and Browser based computing allow consumers to sync with other Android phones or tablets.
Up-to-Date, All the Time
Automatic updates help Chromebook 11 stay ahead of the curve - save time and IT resources and never worry about installing new software or upgrading security.
Specifications
Operating System: Chrome OS
Processor CPU: Intel Celeron 2955U Dual-core 1.4 GHz
Screen: 11.6"
Memory: 4 GB
Storage: 16 GB SSD
Graphics Card: Intel HD Graphics
Dimensions (W x D x H): 11.60" x 7.90" x 1.00"
Weight: 2.90 lbs.
Ports: 1 x USB 3.0 port, 2 x USB 2.0 port, 1 x HDMI port, 1 x headphone/microphone jack
Certified Refurbished product has been tested and certified by the manufacturer or by a third-party refurbisher to look and work like new, with limited to no signs of wear. The refurbishing process includes functionality testing, inspection, reconditioning and repackaging. The product ships with relevant accessories, a 90-day warranty, and may arrive in a generic white or brown box. Accessories may be generic and not directly from the manufacturer.
first of all i know this is a refurbished laptop but trackpad isnt the best (sometimes it doesn't detect me clicking) but it has a nice feel to it
the thermal issues was easily avoidable. i put some new thermal paste on that fixed it (it went from 90C to 50 C under load) but they should check/replace the thermal paste before sending it out.
this laptop is good besides those issues if you're willing to deal with a little bit of heat and ajusting to the track pad i would say its a good buy
Bought as a replacement for a ChromeBook I previously had. The other worked really well for six years. I damaged the screen or I would still be using it. This works just as well. Couldn't even tell it was a refurb. For just surfing the net, it just works.
This is what I was expecting from the ChromeBook. It works fine. I like that I can hook up a USB mouse and keyboard to it as well. So I've had it almost a month and so far so good.
This is for my 14 daughter hope it can last, overall good performance for more than a month of use. I hope that it does not has any future issue dell support is really bad.
My daughter bought this for school and it has been great. No problems with it, or dents. We are very happy with this purchase.







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