I really like this AIO machine, but I did have a BEAR of a time getting the scanner to work with my iMac on OS 10.13.6, High Sierra. I could find *nothing* on Brothers' help/troubleshooting pages to solve this issue, and an email to tech support was no help. (Which is why they get only 1 star...) What finally fixed it for me was stumbling upon a Mac forum where people were complaining about scanning problems with various AIOs and one person discovered that it would never work without turning OFF the default "ON" setting for IPv6 protocol under Wifi/TCP/IP. (Finding that setting was another adventure, but I finally did... all-in-all, it took me close to 2 hours to get the scanner working.) Setting up the wireless connection and the printer was a snap and that all worked instantly... it was just the scanning that caused my headaches. Now that it's all up and running, I'm very pleased.
I URGE Brother to include this piece of info, with clear instructions on how to access the setting through the scanner's touchscreen, in their scanner troubleshooting section. That would have saved me a LOT of time and frustration!
There have been many complaints regarding the Brother MFC-J985 in this review section. However, this section is for reviewing the Brother MFC-J995DW, a much improved printer. The only concern I have is about using the NFC feature for printing from my mobile phone. It's not necessary. When I get to the print screen on my phone I have the option of pressing a button to print. There's no need to hold the phone up against the NFC point on the front of the printer. I have tested the rest of the features on this printer and each has worked perfectly. I highly recommend it for home office use.
I bought this printer because my other one was having issues along with refusing to recognize non-OEM ink cartridges. So far it's been great and I really like that it has duplex printing. Color photos on photo paper look great, though I mostly use it for black & white printing. It prints quickly for my needs, usually I only print 1-7 pages at a time.
My girlfriend uses the printer for photos and other colorful prints and is far happier with this printer than our previous two (HP and Epson) due to how long the ink lasts and quality.
The only complaint I really have is that the paper tray is smaller than I'd like, but it's not a severe issue.
In the future I'll definitely buy printers from Brother as I've had bad experiences with other brands.
If you are looking for a printer in this price range, get this through your head, there is NO perfect printer. Every printer you will look at will have alot of decent reviews and a ton of bad reviews. Yes, the printer companies make money off of the ink and the technology they give you actually is worth more than you pay for it. Your first thought is to try to find a printer that can accept third party ink. Good luck... Maybe this printer can I dont know.
The size of this printer is perfect. It does duplex printing and scanning, reasonable on ink, and I personally love the simple early 2000's looks over the new inventive apple like designs. It is a space saving design in a package that does everything. You dont get massive print trays but you do get a printer that just works great. Over the next months if that changes I will update.
I have bought Brother multi-function machines for years. In my experience they have very few problems and when they do have one, their technical support has been outstanding. There is no time limit on their telephone support which is almost unheard of. I continue to buy Brother machines because of my experience with their support and the fact that Brother machines are comparable in features to their competitors.
So far, this machine has worked well. It is a little louder than my older machine but that is not an issue in my home office. It has all of the features I need in a much smaller size than my previous machines. I have read some people that complain about Brother customer service. I have NEVER had a problem with Brother's customer service and I can't imagine how or why anyone else would.
Feature Product
- 1200 x 6000 dpi Print - Automatic Duplex Print - 1 x Input Tray 150 Sheet, 1 x Automatic Document Feeder 20 Sheet, 1 x Output Tray 50 Sheet - 2.7" LCD Touchscreen - 1200 dpi Optical Scan - 150 sheets Input - Ethernet - Wireless LAN - USB
- Breathe easy with up to 1 year of ink in-box. Experience truly uninterrupted printing, exceptional savings and super convenience with up to one year of ink, based on printing approximately 150 pages per month, using only the cartridges provided in-box (Based on average monthly print volumes of approximately 150 pages at 60% black pages / 40% color pages in accordance with ISO/IEC 24711 using 4 cartridges provided in-box. For more page yield information)
- Revolutionary INKvestment Tank Ink System. Brother reengineered its ink cartridges to hold more ink and created an internal ink storage tank that delivers more pages of uninterrupted printing without sacrificing the compact, desktop size
- Large page yields and low-cost printing. Help extend the savings when it's time to replace your ink supply with Super or Ultra High-Yield replacement INKvestment Tank cartridges. Print for less than $0.01 per page in black and less than $0.05 per page in color with INKvestment Tank Ultra High-Yield replacement cartridges (Based on MSRP of LC3035 black and color ink cartridges and approximate page yield in accordance with ISO/IEC 24711. For more page yield information)
- Print with confidence using the Page Gauge. Help take the guesswork out of when to replace ink by using the Page Gauge, a visual, numerical way to know the amount of ink you've used and the amount of ink you have remaining (Page Gauge is an estimate for informational purposes only)
- Simple to connect your way. Versatile connection options with built-in wireless, Ethernet, or connect locally to a single computer via USB interface
- Mobile printing and NFC print and scan capabilities. Print wirelessly from your desktop, laptop, smartphone and tablet (Requires connection to a wireless network) and no network setup needed for NFC one "touch to connect" mobile device printing and scanning (The mobile device must have NFC capability and run Android OS 4.4 or later)
- Versatile paper handling. Use the automatic document feeder, bypass tray, or 150-sheet capacity paper tray that adjusts for letter or legal-size paper. Automatic duplex (2-sided) printing helps save paper
Description
The Brother MFCJ995DW INKvestment Tank color inkjet all-in-one printer with tank technology is the optimal choice for your home or small office needs. The MFC-J995DW features reengineered INKvestment Tank cartridges along with an internal ink storage tank that delivers uninterrupted printing for up to 1-year without the need to purchase ink(1). Business-capable features include mobile device printing(3), Near Field Communication (NFC) print and scan capabilities(4), flexible paper handling options, automatic two-sided printing and easy onscreen navigation using the 2.7” color touchscreen.
Brother INKvestment Tank color inkjet all-in-one printers help solve two major printing challenges -unexpectedly running out of ink and having to replace ink soon after purchasing the printer. Brother INKvestment Tank all-in-ones take the guesswork out of when to replace ink by using the Brother intelligent Page Gauge(2), a visual, numerical way to know the amount of ink you’ve used and the amount you have remaining. No more running out of ink in the middle of an important or time-sensitive print job. INKvestment Tank models monitor actual ink usage and display your estimated remaining page counts to give you increased visibility, so you can print with confidence and without interruption.
The Brother INKvestment Tank ink system helps simplify your printing by using cartridges that hold more ink to minimize the frequency of ink cartridge replacement. The INKvestment Tank inkjet system uses familiar cartridges that offer clean, easy-to-use, simple front-loading, plug-in replacement along with an internal ink storage tank that delivers more pages of uninterrupted printing so you can focus on what matters most. When it’s time to replace your ink cartridges, choose from Super or Ultra High-Yield INKvestment Tank replacement cartridges based on your printing volumes and budget. INKvestment Tank Ultra High-Yield cartridges let you print for less than one cent per page in black and less than five cents per page in color(5).
The Brother INKvestment Tank all-inclusive solution delivers truly uninterrupted printing, exceptional features, super convenience, large page yields and low-cost printing. Includes a two-year limited warranty with free online, call, or live chat support for the life of your printer.
(1)Based on average monthly print volumes of approximately 150 pages at 60% black pages / 40% color pages in accordance with ISO/IEC 24711 using 4 cartridges provided in-box. For more page yield information, see manufacturer's website. (2)Page Gauge is an estimate for informational purposes only. For actual cartridge yield information refer to manufacturer's website. (3)Requires connection to a wireless network. (4)The mobile device must have NFC capability and run Android OS 4.4 or later.(5) Based on MSRP of LC3035 black and color ink cartridges and approximate page yield in accordance with ISO/IEC 24711. For more page yield information, see manufacturer's website. (6)Requires an Internet connection and an account with desired service. (7)Requires internet connection.(8)Reprinted from PCMag with permission. Copyright 2017 Ziff Davis, LLC. All Rights Reserved. (9)Based on average monthly print volumes of approximately 300 pages (70% black pages / 30% color pages) and approximate page yield in accordance with ISO/IEC 24711 using 12 cartridges provided. 10)Based on average monthly print volumes of approximately 300 pages at 60% black pages / 40% color pages in accordance with ISO/IEC 24711 using 4 cartridges provided in-box. For more page yield information, see manufacturer's website. (11) Based on ISO/IEC 24734 (after first set of ISO test pages). For inkjet print speed methodology, please visit manufacturer’s website. (12)Approximate page yields in accordance with ISO/IEC 24711.
Was drawn to Brother printers because I have owned two previously so I began product search at Amazon for Brother printers. As usual, there is way too much to pick from and making a selection is time consuming but HEY! making a selection from your own home without having to visit stores and having a plethora of product reviews to guide you is a blessing (although somewhat mixed).
I was a little concerned that any new printer in this age would be more difficult to get going since they all say "wireless" which is a function I don't need and maybe would require some additional software to locate and load to get it going. Far from it!... I knew at purchase that it had USB hook-up capability and it could hardly have been easier. As I went about getting the printer operating I merely opened up my laptop (with WIN 10) and plugged in the USB cable to printer and laptop while plugging in the printer to 110V.
While scanning the quick start directions to load the ink and paper I noted the flag on the laptop for "new device" and by the time I had the completed the paper and ink load it was ready to print and become my "default" printer. No other interface with the laptop was required to run the test page.
Very pleased with the print quality - sharp and clear and the printing speed was very impressive. Noise level is quite moderate (less than my previous Brother model) and I like the clarity of the small display panel and it's ability to tilt out for easy viewing.
The ink cartridges are large and easy to load and look forward to not having much issue with ink maintainance. Little bit of incongruity there with the claims of ink lasting for a year or longer and then on the Brother ink packages is clearly typed that the ink should be used up in 6 months - really, shelf life? I don't make many copies so we shall see but I think this time I will spring for "factory" ink when I need a refill. My last machine and it's predecessor both failed due to problems with the print heads and I always used non-factory brand cartridges - false economy? However the last machine was serviceable for 9 years; we'll see on this new one.
Overall impression? - highly favorable and I am well pleased. I will report if I have problems but thus far no issues.
I've had my share of aggravation with printers and multi-function machines -- the latest was a Canon Maxify printer that printed beautifully when directly wired, but refused to be recognized by my wifi network no matter what I did. This Brother unit practically installed itself. Every device I own recognized it immediately on the wifi network before I had even finished the installation process. Printing and copying are great. (Haven't tried the fax yet.)
My one complaint is the extortionate price of ink, but that's a reality these days -- I totally get that all of these printer companies practically give you the printer because what they're really selling is ink. Brother does have an automatic ink replacement program that cuts the price a little bit (not nearly enough). I'm hoping for more substantial price reductions as more knockoff ink cartridges come on the market (at least 2 are available already). But the unit itself is great -- best I've used in quite awhile.
There are many features to like about this printer: it’s fast, it can be awakened remotely, it doesn’t gobble ink, the print quality is fine for most tasks, and it prints well from the top paper feed. The things I don’t like are the cheap feel of the paper tray, the inconvenient way to load paper, the angled paper stop. The benefits of this printer outweigh the disadvantages and I’m glad I purchased this printer.
We've had it for a few days, and I'm impressed with the print quality. We got it to replace an Epson Workforce printer that "bricked" on us with an error code that couldn't be cleared. It seems like this machine is higher quality and will be more reliable, even though it has a smaller footprint than our previous printer. I really like the approach to ink that this printer uses. Per the machine, the ink in the box has a capacity to print 2300 pages of black text and 1200 multi-color pages. If that's true, the ink should last us well over a year based on our usage. I researched the ink tank printers from the competitors, but I like this approach better, and Brother's ink is reasonably priced. The printer is also quieter than our previous printer. So far, so good--we really like it.
**UPDATE** I think that this may be the best printer I've owned. It's quiet, efficient, reliable. Great print quality. Scanning, copying have been great. I'm working mostly with text, but color printing also has been very good. It seems efficent with ink.
So my printer died and I wanted something that didn't eat up ink like the old one. (Printer ink being the most expensive liquid on the planet, literally). So I started looking at some of these printers that came with ink already in them, or ink packages. Then I would read the reviews. All of them had one star-ratings over 20%. Complaints of hours with tech support to connect to wi-fi, to printing problems, to hardward problems, over and over horror stories. Then I saw the one-star ratings on this printer, also high, but which seemed to be more oriented to being bad right out of the box and then easily being replaced.
Have had this printer now for two months. Was easy to setup and connect to wifi, around 40 minutes after opening the box. No printing or feed problems whatsoever. It will be a very long time before I need to purchase more ink. And it was reasonably priced.
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