Mr. Chi,
Thank you for the useage "tips" for my B01N8WV4EQ . While I've had the device only a short time I am pleased to report the installation was quick and easy. I have used the drive only a few times so far but it has performed as expected. I like that it is compact and requires very little desk space. I have it hooked up to a brand new iMac, desktop computer. Over time I suspect your drive will be used extensively as I make music CD's for use in our family vehicle plus DVD movies to preserve family photos and videos.
I am relieved and comforted to hear you provide "customer service" AFTER the sale. To me, it is service AFTER a sale that carries more weight than anything else. Why? Because most products are manufactured at minimal costs, using substandard materials and "cheap" labor. That in turn results in down time due to faulty internal connections, cold joints, defective materials and design. Any product which fails to provide reasonable service in relation to the product price tag and intended use NEVER gets our repeat business and ARE provided plenty of NEGATIVE advertising to everyone we know and with whom we do business.
With that in mind, we'll close for now and look forward to continued satisfaction with your optiarc product.
Arrived timely and when attached to laptop Quickly linked into USB connection and allowed
installation of new software without any problems. Well pleased with this drive.
Great product! Had an issue getting it to work at first but contacted their help desk with email provided and got my problem fixed in no time at all. By the way, anyone with a Toshiba Fusion (like me) who is having problems should download VLC media player. Fixed my problem quickly.
I've used it for watching DVD movies since my laptop doesn't have a disk drive. It comes ready to use, you just need to attach it to your computer. Very nice, modern look to it. As it states in the instructions, if you plan on using it with a USB hub make sure you get a powered one cause it uses a lot of power. I'm using one by Anker and it works great. The only design flaw is this little cable that it comes with. It is very, very short and non-removable and apparently not very sturdy since it csuses my drive to disconnect a lot. Surprisingly it disconnects less when plugged into my USB hub than when plugged directly into my laptop. I'd say for the price it's worth buying, does the job for occasional use.
I burn a lot of DVDs & CDs and own several programs that need to be installed from an optical drive. Therefore, a computer without an optical drive has been useless to me. However, a situation has arrived where I needed a 2-in-1 computer with detachable monitor that I could use as a tablet. A friend gave me a birthday present a couple weeks ago, a new Surface Book to meet that requirement, but there was no optical drive. I searched online for portable drives. Sine my new computer has USB 3.0 ports, I wanted a drive that would take advantage of the ports. This seemed to be the ideal situation. I ordered through Amazon Prime and got free one day delivery. It came direct from the manufacturer. I plugged it in and played a CD with no problem. I had to install some software to play the DVDs, but fortunately I already own that software and the drive installed it perfectly. I then watched a DVD movie and it was perfect. What a great drive.
Feature Product
- EASY TO USE - No need for any additional software and extra power supply. Just Plug external DVD drive into laptop USB 3.0 interface, press pop-up button and put disc on tray, it will be automatically recognized and play
- POWERED BY USB 3.0 - High speed USB 3.0 external DVD drive for laptop with low impedance & anti-interference ability, bring you faster and smooth experience during movies, musics or burning. Backwards compatible with USB 2.0
- CD DVD RW / BURNER - All-in-one CD/DVD reader, writer, rewriter, burner for your laptop and desktop with Windows 10/8.1/8/7/Vista/XP/2003, Linux and Mac 10.14 & below OS, support CD-R, CD-ROM, CD+/-RW, DVD-ROM, DVD-R, DVD+/-RW, DVD-R DL, VCD discs
- PORTABLE & SAFE - Thicker protective storage carrying sleeve with shockproof bubble provides comprehensive protection for USB 3.0 portable external DVD drive, allow you to enjoy movies, music, installing software, burning discs at any time anywhere, no matter daily use, study, office work or enjoy it during a trip
- PURCHASE WITHOUT WORRIES - 100% durable brand new DVD loader with 18 months hassle-free warranty + Customer service and technical support via: support@roofull.com (Respond within 12 hours and 100% satisfaction guarantee)
Description
Get a high speed USB3.0 CD/DVD reader, writer and burner, you can enjoy movies, music, burn discs, install software and create backup discs and more on your laptop or desktop with Windows 10 / 8 / 7 / XP and Mac10 OS system.
Attention
* Before you using the CD-ROM drive, make sure your computer has a "Media Player".
* Please hook up the device to the direct USB port on your computer. If you connect it to a USB hub or extension cords, it maybe cannot recognize the Driver or not read the CD/DVD.
* For the desktops, please connect the device to the USB port of the motherboard for normal use.
Product Description
* Product is tray loading external portable ODD caddy which is suitable to USB 2.0/3.0 connector desktop or laptop.
* Compatible WindowsXP/2003/Wind8/Vista/7, Linux, Mac 10 OS systerm, NOT compatible with higher version than OS X Yosemite
* No extra drive, support plug and play, no need to install the driver program, support plug and play.
* Data cable with pure copper braid process, anti-interference ability, signal attenuation, more stable data transmission.
Instructions
This product is a data line interface properly connected to USB port of the computer, the computer display lower right corner should appear device icon.
Click on the desktop, open the "my computer", in "the mobile storage device should display the drive icon"
Click on this icon button, select the "pop" in the tray into the appropriate disk read.
Power consumption 3-5W.
Loading Type: Tray
Buffery Memory: 2MB
Interface: USB3.0 (2.0 Compatible)
Power Consumption: 3~5W
Compatibility: WindowsXP/2003/Win8/Vista/7, Linux, Mac 10 OS system, NOT compatible with higher Mac10 OS systerm.
Speed:DVD+R=8X DVD-R=8X DVD+RW=8X DVD-RW=6X DVD+R9 Dual Layer=6X DVD-R9 Dual Layer=6X DVD-RAM=5X CD-R=24X CD-RW=24X
I'm not a techie, so am so thrilled that this truly was Plug n Play! I just got a new Origin laptop (most new laptops don't come with CD drives). I needed a drive to install my Quicken program. Just plugged this in and wham - it works!! Compact for easy storage. I also like that the cable is attached so that I won't lose the cable.
This DVD writer worked right out of the box with my Dell XPS running Windows 10 home version. I used VLC player to watch movies and iTunes to listen to music while using discs played on this DVD player. The cord is short, so I purchased an extended cable, just in case I need to set the writer up a little further away from the computer. I liked the price and the fact it uses USB 3.0. For me this product met my expectations. If things change after using this player a bit longer, I'll update my review. The company sells a more updated player, but I like the idea of storing the cable under the player when not in use.
I started to wonder if USB 3 drives might be faster than my trusty old LG (which uses a USB mini connector), and took a risk on an off brand. Exact Audio Copy software rips at 8.5x using this drive, the LG seldom got above 2x. Cheers!
The only issue is the cable being only 18 inches long. Same shortie as my Seagate multi-TB external drive. It's OK if you can put it next to your laptop. Standard USB A on one end, USB 3 (see photo) on the other. Didn't try a longer cable.
For reference, the LG: https://www.amazon.com/gp/product/B00ODDE33U
Bought for my Daughter's trip to Israel for Study Abroad Summer program. Her new laptop didn't come with a disc drive but she needed to install software once she arrived in Israel to complete her studies. Item arrived quickly and installed without issues. (She has Windows 10 installed on her HP notebook) After reading all the reviews, I purchased this item because it appeared to be the most reliable and compatible with her notebook. Ordered the Drive 72 hours before her departure (yes, we cut it close!) but it came quickly and we had time to test it the night before she left for her trip. Appears to have installed the operating software and started an automatic install of a program disc we used to try it out (this is what we hoped would happen). Overall, very happy with this DVD drive.
It arrived promptly and was packaged well. I followed all the suggestions for installation. This was not just a plug and play as I had thought. I could get my computer to recognize it, but I could not get it to play. I had to download other programs as suggested, and still could not get it to work as stated. I was so disgusted that I boxed it up, but missed the return window due to all the time spent trying to get it to work. I will now have to pay someone to see if they can get it to work. If that doesn't work, it goes to Goodwill.
Update: I updated this to 4 stars after finally getting it to work. Your computer must have an app for .BUP in order to play DVDs, which mine did not. After much frustration, I finally downloaded a program which allowed me to play DVDs. The company did offer to send me another one, even though my return window had closed. They were more than willing to work with me, but I spent HOURS and HOURS trying to figure out why I couldn't play the DVDs, so I could only update to 4 stars. It would have been helpful for the company to give this information with the little bit of instructions which were included. The customer service was good, and I am finally happy now that I can finally watch DVDs.
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